Ship time and estimated delivery time?
Working day: 24H
Non-working days: 48H
We will use the best shipping method to ship the product, 5-10 days in East Asia, 7-15 days in Europe, 10-20 days in North America, 12-20 days in South America, 7-15 days in Australia.
I've got an Issue with my product, what do I do?
In the unlikely event that you've discovered a fault with a product, ordered the wrong item or even just looking to buy a spare part or accessory for an item you already own, we're here to support you.
Im New to Hydroex how do I use it?
Simply visit the home page, choose the item you want to buy, enter your payment information, and you're ready to go.